Wednesday, January 30, 2008
Crazy Corporation RANT: A.T.& T.
As I was clearing my desk I found this check that I had held to blog about and forgotten. Seems one month I paid A.T.&T. one cent more than was requested on my cellular phone bill, and this is my refund check for one cent. ONE CENT! Now why on earth didn't they just credit my account bill the next month? I mean, isn't writing a check and cover letter then sending it through the mail far more expensive? The waste of paper alone is shameful. Imagine this happening twenty times a day for a year. I was originally a Cingular Wireless customer, and when A.T.&T. took them over I was really unhappy about it. It is just this type of corporate incompetence and insensitivity I was trying to avoid when I signed with Cingular. So I guess I will soon be in the market for another cell phone company. Anybody out there have any suggestions?